Service Summit, April 5th
Wednesday, April 5th | Service Summit
To review 2016’s Service Summit click here. |
Time | Event | Speaker |
---|---|---|
8:30am-9:00am | Welcome & Vendor Intros | Israel Lang & Brad Schow |
9:00am – 9:45am | Keynote: Arlin Sorensen: Mind the Gaps
The world is changing quickly, and while managed services will continue to be core to serving clients well, it will only be a part of what has to be addressed in the future. We’ll examine new areas of service opportunity and the landscape of the next few years for small businesses. |
Arlin Sorensen, CEO of HTG |
9:45am-10:45am | Industry Panel
Building on Arlin’s Keynote we will hear from other industry leaders. We will leave ample time for you to ask questions |
|
10:45am-11:15am | Break | |
11:15am-12:15pm | Breakout Session Round #1
Finance 101 (Recap) 201 Focus
What Service needs to Know About Sales
|
Brad Schow
Joddey Hicks & Connie Arentson |
12:15pm-1:15pm | Lunch | |
1:15pm-2:15pm | Breakout Session Round #2
Metrics with Ken Sponsler (Sea-Level)
Project Management with Ben Arntson (ConnectWise)
|
Ken Sponsler with Sea-Level
& Ben Arntson with ConnectWise |
2:15pm-2:30pm | Break | |
2:30pm-3:30pm | Breakout Session Round #3
Leadership & Team Building
|
Israel Lang |
3:30pm-4:30pm | Service Executive Panel
|
Panel |
4:30pm-4:45pm | Wrap-up, Prizes and Surveys | Israel Lang & Brad Schow |