Service Summit Q4 – APAC – Agenda At A Glance 2018-05-07T16:17:23+00:00

Agenda At A Glance

Monday, 4 Dec

Peer Group Meetings (SEPG13 – Day 1 of 2)

Time Event Location
8:00am to 6:00pm Peer Group Meetings Hotel Grand Chancellor Brisbane – Chancellor 6 room
10:00am to 10:30am Break Meeting Areas
12:30pm to 1:00pm Lunch Outside Meeting Area
3:00pm to 3:15pm Break Meeting Areas
7:00pm Peer Group Dinner PYOW
with/ HTG26 + SEPG12
Area Restaurants

 

Monday, 4 Dec

Peer Group Meetings (SEPG12 – Day 1 of 2)

Time Event Location
1:00pm to 6:00pm Peer Group Meetings Hotel Grand Chancellor Brisbane – Chancellor 5 room
3:00pm to 3:15pm Break Meeting Areas
7:00pm Peer Group Dinner PYOW
with/ HTG26 + SEPG13
Area Restaurants

Tuesday, 5 Dec

Peer Group Meetings (SEPG13 – Day 2 of 2)

Time Event Location
8:00am to 12:00pm Peer Group Meetings Hotel Grand Chancellor Brisbane – Chancellor 6 room
10:00am to 10:30am Break Meeting Areas
7:00pm (optional) Peer Group Dinner PYOW Area Restaurants

 

Tuesday, 5 Dec

Peer Group Meetings (SEPG12 – Day 2 of 2)

Time Event Location
8:00am to 6:00pm Peer Group Meetings Hotel Grand Chancellor Brisbane – Chancellor 5 room
10:00am to 10:30am Break Meeting Areas
12:30pm to 1:00pm Lunch Outside Meeting Area
3:00pm to 3:15pm Break Meeting Areas
7:00pm (optional) Peer Group Dinner PYOW Area Restaurants

Wednesday, 6 Dec

Community Day (All HTG Members – Owners AND Service Execs)

(Day 1 of 1)

Time Event Location
9:00am to 5:00pm Building Expectations and Alignment Between the Owner and the Service Leader

We are going to spend the day building and aligning expectations between ownership and the operational side of your business.
Topics covered will include:*The most common areas of misalignment and how to get aligned.
– Expectations of financials
– Metrics
– Work in or on the business*Current patterns and trends and how you can apply them.
– What’s the right mix of tools?*Crucial conversations and how to have them.
– Who’s accountable?
 Chancellor
1 & 2
5:30pm – 7:00pm Social Event

Mix and Connect with your peers over drinks and canapes before Dinner on your own

Courtyard

 

Thursday, 7 Dec

Peer Group Meetings (SEPG14 – Day 1 of 2)

Time Event Location
8:00am to 6:00pm Peer Group Meetings Hotel Grand Chancellor Brisbane – Chancellor 1 room
10:00am to 10:30am Break Meeting Areas
12:30pm to 1:00pm Lunch Outside Meeting Area
3:00pm to 3:15pm Break Meeting Areas
7:00pm Peer Group Dinner PYOW
with/ HTG32 + HTG25 + SEPG11
Area Restaurants

 

Thursday, 7 Dec

Peer Group Meetings (SEPG11 – Day 1 of 2)

Time Event Location
1:00pm to 6:00pm Peer Group Meetings Hotel Grand Chancellor Brisbane – Chancellor 6 room
3:00pm to 3:15pm Break Meeting Areas
7:00pm Peer Group Dinner PYOW
with/ HTG32 + HTG25 + SEPG14
Area Restaurants

 

Friday, 8 Dec

Peer Group Meetings (SEPG14 – Day 2 of 2)

Time Event Location
8:00am to 12:00pm Peer Group Meetings Hotel Grand Chancellor Brisbane – Chancellor 1 room
10:00am to 10:30am Break Meeting Areas
7:00pm (optional) Peer Group Dinner PYOW Area Restaurants

 

Friday, 8 Dec

Peer Group Meetings (SEPG11 – Day 2 of 2)

Time Event Location
8:00am to 6:00pm Peer Group Meetings Hotel Grand Chancellor Brisbane – Chancellor 6 room
10:00am to 10:30am Break Meeting Areas
12:30pm to 1:00pm Lunch Outside Meeting Area
3:00pm to 3:15pm Break Meeting Areas
7:00pm (optional) Peer Group Dinner PYOW Area Restaurants