HTG Peer Groups Blog
The HTG peer group experience is a unique forum for technology industry resellers who are serious about implementing a model for success in their own businesses through sharing and collaboration of best practices.
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Earlier this week the HTS management team took a field trip to cold and even a little snowy Minnesota to visit Marco in St Cloud. Our mission was to spend time looking under the hood at a company that is extremely successful and has experienced many of the challenges we face on our path to growth. Having been members together in HTG2 for years, we were welcomed with open arms and had an amazing experience learning and observing the team in action. We were particularly interested in understanding centralization of roles and functions - particularly around dispatch, helpdesk and managed services. We were able to spend time with the management team and get the honest and frank realities of ... Continue reading
This week I was invited to attend an event in Minneapolis called TechPulse. This was a customer facing event hosted by two HTG companies in the Minneapolis-St Paul area. Same market, same basic SMB customer target, same basic business focus. Big problem, right? These are competitors. You can't do an event together when you compete. But for the fifth year these two companies made a decision that working together was the way to have more impact in the market. Since joining HTG in 2006 - both have grown significantly and done extremely well. They have figured out the power of peers. They have made the decision that co-opetition is a powerful tool. I was blessed to be able to lead a c... Continue reading