Peer Power Blog

We are excited to announce that LabTech is supporting HTG as the sponsor for our upcoming Service Management Summit Webcast which will be happening live from the Heartland on August 16-17.  The event will be broadcast live by Varvid.  We have two days of great content focused on the people side of service management.  LabTech and ConnectWise are great companies that have created fantastic tools, and they add much value to those of us who depend on them to operate our company day in and day out. But at the end of the day, it is people that really make service delivery happen.  And these two companies (now three with Quosal) understand that reality and a... Continue reading

In case you missed it, our friends at ConnectWise are up to doing some more good for the IT community.  ConnectWise brings you FUSE, a free webinar series presented by IT professionals, for IT professionals. The webinars fuse IT experts with key business topics to give you information you need for your IT business to thrive.  These information packed webinars are not limited to ConnectWise partners and HTG members.  Anyone can attend.  Feel free to share with anyone you think may be interested in listening. On June 19th, HTG members including Eric Dosal, Jamison West and Jeff Wood will join me to discuss ten things that have popped up along the path of entrepreneurship.  These are the tried... Continue reading

This past week I was in Orlando and shared at the IT Nation event hosted by ConnectWise. The topic was “10 Things I Accidentally Learned Along the Path to Growth”. Since I am one of the older folks in the industry, experience is on my side, and there have been some fairly painful learning experiences over the past 25 years. Ten of them stood out as significant – so that is what I shared. I will be writing in much more detail about these on this blog over the next few weeks – but here is the list and highlights for now:1. Strategy Matters – we have to understand the "why" so we can set our sights on where we are going and know the outcome we pursue.2. Planning is Key – we need... Continue reading

This was originally written and published on the ConnectWise IT Nation blog. A special thanks to Christy Sacco for helping pull these tips together.Here it comes. The biggest week in event action for 2010. The HTG Q4 meetings ahead of the ConnectWise Partner Summit. It doesn’t get any more action packed and important than this week. So the question is – are you ready? Not for some football – but to get the most value out of a very long, tiring, expensive and draining week. We all spend far too much time and money on events not to prepare properly. But more often than not, that is how many folks come to an event – totally unprepared to maximize the value they will receive. Most of the value f... Continue reading

As announced by The Var Guy a week or two ago, this past week we hosted our inaugural vendor peer group. Seven of our HTG sponsor vendors answered the bell and we had a great couple days together in Denver. A special shout out for IBM, SonicWALL, CA ArcServe, Great America Leasing, ConnectWise, E-Folder and Xerox. Lisa Jenkins from Xerox won the best practice contest. Each company had two participants in the room, and we gave them as much of the HTG experience as possible. It was a very exciting couple of days. As is always the case, everyone was a bit tentative leading up to the meeting. The first time a new group meets is like going on a first date. People start out with some tenta... Continue reading