HTG Peer Groups Blog
The HTG peer group experience is a unique forum for technology industry resellers who are serious about implementing a model for success in their own businesses through sharing and collaboration of best practices.
Recent blog posts
This week I was in Tampa spending time with our friends at ConnectWise, and I was able to catch up with Lisa Jenkins and spend an hour over coffee. We talked about life and her future plans, but also some of the realities of what is happening in the IT channel, and in HTG as an organization. She shared a link with me to a great blog post she had written last fall, and I asked if I could post it here. Take a read - great thinking and some valuable ideas for how to run your company. In recent research to understand trends in managed services, I read an article about Southwest Airlines unique success in a commoditized market. It proves to show that great customer service and ... Continue reading
In my blog post “Leading Your Way to Cultural Success,” I wrote about the HTG Q1 Leadership Forum. Steve Anderson shared a powerful keynote with us about what he calls “Natural Laws.” He says that natural laws are those that are consistent and predictable. He gave the example of gravity. Steve has 101 of these natural laws of human behavior that he has identified, but he chose to focus on one during his time with our members. That law was the Law of Emotion which he defines as follows: Humans make decisions emotionally and then justify those decisions with logic. Steve gave the example of the workplace, saying that colleagues impact one another emotionally.&nbs... Continue reading
As part of my role with Heartland Leadership Group, I am able to work with a number of businesses across the country and around the globe. There are some common traits of companies that get stuck growing. There is a reason that most never go beyond 10 employees – it is hard work and many things prevent growth from happening. The last statistic I saw was that 96% of small businesses never go past 10 and when we get to 100 the percentage is extremely small. So why does growth stall? The common issues I see are that most businesses: 1. Don’t have a clear mission and vision for the future. If you want to avoid growth, make sure you don't have a vision ... Continue reading
What is the best thing that has happened to you so far this year? Last week the 2013 HTG Leadership Track kicked off with the Q1 Leadership Forum in Dallas, and it was the best thing I have been part of this year. I was blessed to be in a room surrounded by some of the top leaders in HTG member companies, learning how to craft a strong, positive culture in our organizations. The leaders who gathered came focused and ready to learn. The HTG team crafted an agenda that had a variety of presentation styles including a keynote, a couple of content presentations, panels, and opportunities for member interaction and practical application of the concepts. The pos... Continue reading
“Leadership is ACTION, not position.” This quote from Donald H. McGannon really sums up a key understanding that every small business owner needs to understand. Leadership is not due to your name sitting in a certain box on top of the org chart. In other words, it doesn’t happen by default no matter what fancy title you give yourself on your business cards. The more that I interact with our HTG members and other business owners, the more I realize how few people really understand this. I see so many who are failing to lead because they are failing to act on even the most basic steps of leading a company well, whether it be having career roadmaps in place to give employees a vision of their ... Continue reading